Online Privacy & Security Statement
The security of your personal information is very important to us. In an effort to protect your personal information, we employ Secure Sockets Layer ("SSL") technology with 128-bit encryption. If your web browser supports SSL (which most browsers do), it will automatically encrypt the information you submit to us on the secure pages on our website, before transmitting it over the Internet. HOBBY MONSTERS® has obtained a digital certificate from wix.com, a leading provider of Internet trust services.
When you visit a page on our website that includes any of your personal information, the top of your web browser's window will display an icon of either a closed lock, or an unbroken key (depending upon your particular web browser), which indicates that you have successfully connected with our secure server. You may also see "Security Alert" messages that popup while you move between regular and secure webpages. Note that all URLs (web addresses) that require and use an SSL connection start with https: instead of http:. Before submitting any of your personal information to us, you can double click on the closed lock or unbroken key icon to view our digital certificate, and authenticate the security of your connection. There are some web browser versions and some firewalls that do not allow communication through secure servers. In that case, we suggest that you email us through our Contact Us page.
When you visit our website, we will ask your web browser to place a permanent cookie (a small text file) on your computer. If your web browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they may visit our website. We also collect technical information from your computer, such as your IP address, and the address of any referring website, if relevant. This information will enable us to improve our website to suit our customer's preferences. This information is only used for the benefit of HOBBY MONSTERS and our customers.
You can visit this website without cookies if you choose to do so. To visit our website without cookies, you can configure your web browser to reject all cookies, or to notify you when a cookie has been set. Check your web browser's "HELP" menu to learn how to change your cookie preference.
We suggest that you register and log-in when you visit our website. Registration enables us to identify who you are, and allows us to provide you with information about the status of your order, and other information that is unique to each registrant.
How to Access and/or Correct Your Information
You can access all the personally identifiable information that we collect online and maintain by e-mailing us through our Contact Us page.
We utilize this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
If you place an order with a shipping address that is different from your billing address, we will also retain this information. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.
What Information is Collected
When you decide to place an order with us, you are requested to log in (not required) in order for us to identify who you are. If you are a first time customer, we will suggest that you register for future identification, and for order tracking, as described in the "Registration" section above. The registration page will ask you to enter your e-mail address and a password.
Placing an Order
When you place an order, you will be asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date, and the CID# (a 3 or 4 digit code, generally on the back of the card, and for some cards, on the front above your name). You should also complete the other information fields, such as that for your e-mail address and/or telephone number, to enable us to contact you, if necessary, regarding your order. This information is collected to make your shopping experience with us as smooth and pleasant as possible. This information is used only for the benefit of HOBBY MONSTERS, and our customers.
Our website may include links to other websites, such as those of suppliers of related products and services, as HOBBY MONSTERS may deem appropriate. HOBBY MONSTERS is not responsible for the privacy practices, security, security practices and/or the content of such sites. If you choose to click onto one of these sites, you will be redirected to their website and will leave the HOBBY MONSTERS website. By entering these websites, you may be requested to provide information to them. Accordingly, you should refer to their particular privacy and/or security policies to understand how they handle your information and what choices you might have.
Sharing of Information
HOBBY MONSTERS may share account information or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, attorneys, credit bureaus, agents or U.S. government agencies in connection with issues related to fraud, credit or debt collection.
HOBBY MONSTERS also shares information with outside companies that perform services for HOBBY MONSTERS. We may, for example, retain an outside company to assist us in managing our customer information database, or to update and correct customer information for future marketing purposes. In these instances, the outside company is working for HOBBY MONSTERS, and HOBBY MONSTERS takes steps to ensure your information is used only to provide the services requested by HOBBY MONSTERS and not for other purposes.
HOBBY MONSTERS has selected a company, Google Analytics, to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies provides us information, such as which search engine, if any, referred you to our website, how you navigated around our website, the pages you browsed, items you purchased, and what traffic may have been driven by banner ads and e¬mails.
Google Analytics analyzes the information it collects from our website and returns it to us through a secure connection. We use this information to help us understand your interests in our website and how to better serve you. It also helps us provide you with more personalized product offerings.
Use of Information
We may use your information in a number of ways, including but not limited to the following:
- In order to serve you better, we may combine the information you provide us online.
- To enhance your online shopping experience.
- For marketing and promotional purposes.
Mail and SPAM Issues
HOBBY MONSTERS will not send unsolicited e-mails (commonly known as SPAM) based on information collected at our website. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us by e-mail through our Contact Us page. Include your name, e-mail address, and other relevant information, and indicate "do not e-mail".
We do not collect, nor do we maintain, information at our website from those we actually know are under age 13, nor is any part of our website structured to attract anyone under 13.
This policy was last updated on November 19, 2018.